English Gateway Inc. is committed to protecting your privacy. Please read the English Gateway Inc. Online Privacy Statement below.
This English Gateway Inc. online Privacy Statement applies to data collected by English Gateway Inc. through its Web site and services, as well as its product support services.
Collection of Your Personal Information
In order to access English Gateway Inc. online services, you will be asked to sign in with an e-mail address and password, which is referred as your credentials. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password.
We ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your Postal code, age, gender, preferences, interests and favourites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a billing account.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with English Gateway Inc. sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also collect similar information that the pdf reader that is used to read our materials sends to our website.
When you receive newsletters or promotional e-mail from English Gateway Inc., we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
Use of Your Personal Information
English Gateway Inc. collects and uses your personal information to operate and improve its site and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the site or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from English Gateway Inc. and its affiliates.
Personal information collected on English Gateway Inc. site and services may be stored and processed in Canada and/or USA and by using an English Gateway Inc. site or service from outside Canada and/or USA, you consent to any such transfer of information outside of your country.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of English Gateway Inc. without your consent. We will not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from English Gateway Inc. on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). See the Communication Preferences section below for more information.
Some English Gateway Inc. services may be co-branded and offered in conjunction with another company. If you register for or use such services, both English Gateway Inc. and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on English Gateway Inc.; (b) protect and defend the rights or property of English Gateway Inc. (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of English Gateway Inc. services or members of the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password).
You can stop the delivery of future promotional e-mail from English Gateway Inc. sites and services by following the specific instructions in the e-mail you receive. These communication choices do not apply to mandatory service communications that are considered part of certain English Gateway Inc. services, which you may receive periodically unless you cancel the service.
Security of Your Personal Information
English Gateway Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
English Gateway Inc. Web site use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of English Gateway Inc. site and services that depend on cookies.
Use of Web Beacons
English Gateway Inc. Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
English Gateway Inc. may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on English Gateway Inc. site to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a English Gateway Inc. site results in a purchase or other action on the advertiser's site.
Use of Third Party Ad Networks
The majority of the online banner advertisements you see on English Gateway Inc. Web pages are displayed by English Gateway Inc. However, we allow other companies, called third-party ad servers or ad networks, to display advertisements on English Gateway Inc. Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. English Gateway Inc. does not have access to the cookies that may be placed by the third-party ad servers or ad networks.
Controlling "Spam" or Unsolicited E-mail
English Gateway Inc. will NOT sell, lease or rent its e-mail subscriber lists to third parties.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how English Gateway Inc. will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how English Gateway Inc. is protecting your information.
If you have questions about this statement or believe that we have not adhered to it, please contact us at firstname.lastname@example.org.
© 2007 English Gateway Inc. All rights reserved.